Sixty-seven percent of nurses reported they have been taught workarounds to allow other health team members to view pertinent information related to a patient, as to not lower the quality of care, yet avoiding the EHR systems’ unresolved flaws. Among the EHR vendors ranked lowest in nursing satisfaction, 89 percent of nurses report developing creative workarounds to deal with shortcomings and system deficiencies that are not addressed or corrected after reporting issues to IT and nursing supervisors - black book research.
More than a quarter feel unsafe going to a doctor’s office; 59% say they’re more likely to use telehealth now than in the past Sage Growth Partners (SGP) and Black Book Market Research today announced findings from a recently completed joint survey of U.S. healthcare consumers that assesses the public’s challenges, needs, and perspectives during the current COVID-19 pandemic - black book market research in 2020.
healthcare consumers the week of March 23, 2020, and will be re-administered periodically during the health crisis to identify shifts in sentiment. As more cities and states continue to issue shelter-in-place orders, U - black book market research.S. consumers are worried about getting their healthcare needs addressed during the crisis, and concerned about the safety of traditional healthcare settings (black book research).
View the full survey findings as they are updated here. Key findings include: Pervasive unease around accessing care is alarming; the doctor’s office feels unsafe to more than a quarter of respondents Sixty-four percent are extremely or somewhat concerned about getting their healthcare needs addressed in the next 4 weeks.
More than a quarter (27%) feel unsafe going to their doctor’s office. Only 58% feel safe; 15% feel neither safe nor unsafe. Only 43% believe they would get safe treatment at a hospital; 33% do not believe they would receive safe treatment, and 24% are unsure. Only 40% believe they would get safe treatment at urgent care; 39% do not believe they would receive safe treatment, and 21% are unsure.
Nineteen percent are not more likely to use telehealth services, and 22% are unsure of their needs. More than two in five (44%) report having telehealth services available to them; 21% do not believe they do, and 35% are unsure whether or not these services are available. Thirty-five percent would switch physicians to be able to access virtual care, though 43% would not and 22% are unsure of what they would do (black book market research in 2020).
On a scale of 1 to 10, (1 being not socially isolated), 51% report feeling very isolated (7 or higher). Almost half (45%) would like more access to virtual behavioral or mental health services for anxiety, depression, and social isolation. black book market research in 2020. Forty-three percent do not need more access, and 12% are unsure of their needs.
Only 18% do not believe their providers have adequate supplies and ability to keep supplies stocked; 25% are unsure. Sixty-five percent of respondents believe their pharmacy is well stocked to meet their needs. Twelve percent do not believe their pharmacies are adequately stocked; 23% are unsure. Nearly half (45%) are looking for online, mail order, or other pharmacy solutions that don’t require a store visit - black book market research techniques.
“Our country is going through a health crisis of previously unimaginable proportions,” said Doug Brown, President of Black Book Market Research. black book research. “This is testing our healthcare system like never before, and as a result, we are going to come out on the other side of this with some critical changes to make.
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